Call Centre Software Price: RM800 per PC
Needing a way to organize and keep track of all your clients, customers and employees details? We are offering a 2-in-1 package for your company, making things easier while increasing efficiency. You can record all customers details and use it to contact them directly from the CRM System via iSMS services, email or AlienVoIP integrated Softphone.
FREE 30 Days Trial when you purchase our CRM Software! If you are a New iSMS customer, you are entitled to receive 10 FREE Demo Credits to send SMS messages to your clients! You can also register your mobile number to receive RM1 free calling credit. Register for an AlienVoIP account today!
Set membership discounts for items and customers’ benefits
Insert new, on-going services based on each customer
Save customers contact and leads details systematically
Search contacts information by various filtering options
Sort customers and leads contacts into appropriate groups
Communicate with clients/ groups via VoIP Call Center feature
Deliver SMS to chosen contact or multiple contacts
Send WhatsApp messages via internet connection to clients
Compose Emails to selected or multiple preset addresses
Attach documents easily in emails to be delivered to clients
Set recurrence reminder for items purchased by customers
Include notes and update remarks while on call with customers
Records call details made based on contact and time in report
View delivered SMS, WhatsApp and Email messages to clients
Keep track of past services for specific client in service report
CRM System with iSMS features is suitable for a wide range of industries as it helps to make data recording quick and easy, hence making work performances more efficient, increases customer relationship management while contributing in the industries’ advancement.
Notify clients on service updates
Inform users on-going promotions
Get useful feedback from customers
Manage customers details
Keep track of all on-going services
Service maintenance reminder
Send notification on transactions
Remind clients on payment due date
Keep records of bank loans by users
Store customer full records details
Parcels purchased by customers
Record each user payment receipts
Keep track of items and inventories
Multiple membership benefits
Inform customers on sales, stock etc
Categorise potential buyers
Include buyers preferred locations
Notify clients on hot properties
To fully utilize all features provided by the CRM System, you must register to the THREE websites below. It will only take a moment.
iSMS: Register an iSMS account in order to send your clients iSMS, WhatsApp and Email messages.
AlienVoIP: Register VoIP account to contact your customers via the Call feature in CRM System.
Start the POS Client application after installation. Click the “Setting” button. Key in your POS Client Username and Password to continue.
Go to “SMS” tab and key in your iSMS details. Click “Save” on the top left corner.
Close window to go back to POS Client login interface.
Insert your POS Client username and password then select CRM option.
Click the Login button.
Select a contact/ group. Click on the “Call” and “Reg” buttons in order to call your clients via VoIP while including remarks. View More »
Select “Point of Sales Client” > Inventory > Inventory List. Select an item > Edit Item. Set Recurrence details.